RULES OF PROCEDURE PALAZZO VENDRAMIN GRIMANI

In order to ensure the well-being and safety of each visitor, it is mandatory that the visiting conditions laid down in this Regulation are complied with.

TITLE I- GENERAL PROVISIONS

ARTICLE 1: SCOPE OF APPLICATION

Admission to Palazzo Vendramin Grimani, individually or in a group, is subject to the unconditional acceptance of all the provisions of these regulations.

In the event of non-compliance with one or more of these provisions, the Fondazione dell’Albero d’Oro reserves the right to ask the offender to leave the premises of the Palace immediately and without any compensation.

In addition, the Fondazione dell’Albero d’Oro declines all liability for any damage of any kind to things or people caused by failure to comply with this regulation.

ARTICLE 2: APPLICATION OF THIS REGULATION

Staff shall be authorised to apply the provisions of this Regulation.

To this end, staff shall ensure that visitors comply with these provisions and give appropriate instructions.

In the event of non-compliance with these provisions, especially if the currencies' Endanger the security of property and persons, the staff of the Fondazione dell’Albero d’Oro will be the opportunity to dismiss offenders.

ARTICLE 3: CRIMINAL PROCEEDINGS

Where necessary, the Fondazione dell’Albero d’Oro reserves the right to take legal action against any offender.

TITLE II- INSTRUCTIONS TO VISITORS

ARTICLE 4: MOVEMENT

Visitors are requested to circulate only in the premises inside Palazzo Vendramin Grimani open to the public.

In this regard, visitors are invited to comply with the following access restrictions:

  • areas separated by a fence, barrier, chain, gate or any other means indicating that it is an area not accessible to the public or marked as "prohibited" or "private",

  • service rooms, even if temporarily left open,

  • emergency exits and "fire" entrances, which must remain freely accessible at all times.

ARTICLE 5: CHILDREN

The Fondazione dell’Albero d’Oro strongly recommends parents not to leave children under the age of twelve without adult supervision.

In case of non-compliance, the Fondazione dell’Albero d’Oro declines responsibility for any kind of fact, conduct or damage involving a minor without the supervision of an adult.

During the visit, as a family or as a group, children must remain in the care of their parents and guardians, who are required to ensure their continued and constant supervision.

ARTICLE 6: CHECKS

Depending on the circumstances or in response to requests from public authorities, the Fondazione dell’Albero d’Oro reserves the right to carry out a check of the luggage and personal effects of visitors in order to maintain the highest level of security.

These operations can be carried out both at the entrance of Palazzo Vendramin Grimani and at the exit; visitors are invited, in their own interest and that of third parties, to undergo the aforementioned checks.

The staff responsible for the control operations shall be authorised to seize and deliver the personal effects of the visitors, where necessary depending on the circumstances.

ARTICLE 7: VISITOR BEHAVIOUR

Visitors are invited to behave appropriately during their visit to Palazzo Vendramin Grimani; visitors are asked in particular to refrain from behaving contrary to public order and morality.

In addition, visitors undertake not to disturb the peace and quiet of other visitors through the adoption of hostile, excessive or ostentatious behavior. If this provision is not complied with, the staff of the Fondazione dell’Albero d’Oro is authorized to intervene, even at the request of other visitors.

In this regard, visitors are requested to:

  • Follow the instructions and instructions given by the operators;

  • Comply with the measures provided for in the COVID 19 health emergency, in particular: cleaning of hands-on arrival and before and after each use of a device or means made available by the Fondazione dell’Albero d’Oro,

  • Maintain the social distance by following the floor signs and respecting the automatic count of visitors for access to the areas of visit;

  • Do not overtake in queues;

  • Do not use radio or other sound equipment and instruments, including mobile phones;

  • Throwing paper, handkerchiefs, disposable masks and other waste in bins and cigarettes in ashtrays;

  • Do not make phone calls or audio recordings via mobile phone;

  • Do not perform in commercial transactions of any kind.

ARTICLE 8: ANIMALS

Dogs, cats and other animals are not allowed inside the spaces of Palazzo Vendramin Grimani. Animals cannot be left tied to any structure within the operating area of Palazzo Vendramin Grimani. In the event of non-compliance, the Fondazione dell’Albero d’Oro may at any time request the intervention of an outside person with legal authority.

TITLE III- ITINERARY OF THE VISIT

ARTICLE 9: WARNINGS

The Fondazione dell’Albero d’Oro draws the attention of visitors to the warnings displayed, through signs or other signs, at the entrance of each room of the Palazzo Vendramin Grimani. In addition, for security reasons, visitors are requested not to stop at the entrance and exit of the halls of the Palace. In case of non-compliance with these instructions, the Fondazione dell’Albero d’Oro declines any kind of liability, in particular in the event of damage.

Video surveillance

In accordance with Decree No 96-926 of 17 October 1996 on video surveillance for security in places open to the public, the Fondazione dell’Albero d’Oro informs visitors that they are being filmed by a video surveillance system.

TITLE IV- OTHER PROVISIONS

ARTICLE 10: PERSONAL BELONGINGS

Visitors are required to keep their belongings, such as clothes, bags, glasses, cameras, etc.

In case of loss or damage, the Fondazione dell’Albero d’Oro will decline any action of retaliation proposed against him.

A wardrobe and a locker for large bags and backpacks are available to visitors free of charge. However, the Fondazione dell’Albero d’Oro shall not be held liable in any way for any damage or theft or loss of objects, personal effects or valuables deposited, which have not been expressly declared and identified at the time of deposit.

ARTICLE 11: IMAGE RIGHTS OF THE FONDAZIONE DELL’ALBERO D’ORO

Visitors can freely take photographs inside the premises of Palazzo Vendramin Grimani. However, any type of video recording, even amateur, on any type of device inside Palazzo Vendramin Grimani is prohibited. In case of non-compliance, the staff in charge is authorized to intervene and may request the cancellation of all recordings made in contravention of this provision.

This provision may be waived only if professionals have obtained the permit, by prior agreement with the Fondazione dell’Albero d’Oro, to make video recordings of the spaces of Palazzo Vendramin Grimani.

In this regard, interested professionals should contact the Fondazione dell’Albero d’Oro in advance, in order to be able to agree on such permission.

ARTICLE 12: UNAVAILABILITY

La chiusura di una o più sale di esposizione, per qualsiasi motivo, non dà diritto ad alcun tipo di risarcimento. Lo stesso vale nel caso in cui tutto o parte del Palazzo Vendramin Grimani non sia disponibile a causa del maltempo o altra forza maggiore.

Gli orari di apertura e chiusura di Palazzo Vendramin Grimani sono dati a titolo indicativo. A seconda delle circostanze, the Fondazione dell’Albero d’Oro reserves the right to modify them, in particular in order to protect the safety of visitors and/or employees of the Fondazione dell’Albero d’Oro.